Effective Date: May 1 2024

At Hotel AI Workflows LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workflow services, visit our website (hotelaiworkflows.com), or interact with us. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Contact Information: Name, email address, phone number, company name, and job title.
Account Information: Username, password, and other credentials for accessing our services.
Payment Information: Billing address, credit card details, or other payment information (processed securely via third-party payment processors).
User-Provided Data: Information you provide when interacting with our AI tools, such as data uploaded for processing, workflow configurations, or feedback.

1.2 Non-Personal Information

Usage Data: Information about how you interact with our website or services, including IP address, browser type, device information, pages visited, and time spent on our platform.
Analytics Data: Aggregated or anonymized data used to improve our services, such as usage patterns or performance metrics.
AI-Generated Data: Outputs or insights generated by our AI tools, which may be derived from your input data but are anonymized unless otherwise specified.

1.3 Information from Third Parties

We may receive information from third-party integrations (e.g., APIs, cloud platforms, or partner services) when you connect these services to our platform.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve our AI workflow services.
Process payments and manage your account.
Communicate with you, including responding to inquiries, sending updates, or providing customer support.
Personalize your experience with our platform, such as tailoring AI outputs to your preferences.
Analyze usage trends to enhance our services and develop new features.
Ensure the security of our platform and prevent fraud or unauthorized access.
Comply with legal obligations and enforce our terms of service.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our services (e.g., hosting providers, payment processors, or analytics tools), bound by confidentiality agreements.
Business Partners: With third-party integrations or partners you explicitly connect to our platform (e.g., cloud storage or CRM systems).
Legal Compliance: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our users, employees, or the public.
Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to a new entity.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and secure data storage. However, no system is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal or contractual limitations.
Objection: Object to certain processing activities, such as marketing communications.
Data Portability: Request a copy of your data in a structured, machine-readable format.
Opt-Out: Unsubscribe from marketing emails or opt out of non-essential data processing.

To exercise these rights, contact us at [Insert Contact Email]. We will respond to your request in accordance with applicable laws.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage your cookie preferences through your browser settings or our website’s cookie consent tool.

8. Third-Party Links and Integrations

Our services may contain links to third-party websites or allow integrations with third-party platforms. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing personal information.

9. International Data Transfers

If you are located outside [Your Country/Region], your information may be transferred to and processed in [Your Country/Region] or other countries where our servers or service providers are located. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable data protection laws.

10. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website or by other means, such as email. The updated policy will take effect on the date specified.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Hotel AI Workflows
JW@HotelAIWorkflows.com